Corporate Booking Terms & Conditions
MELBOURNE STORM RUGBY LEAGUE CLUB CORPORATE HOSPITALITY TERMS AND CONDITIONS
Acceptance Form and these Terms and Conditions (including any incorporated terms), form a legally binding contract (Agreement between the company or person named on the form (Client) and the Melbourne Storm Rugby League Club ABN 39 002 639 778). This Agreement sets out the terms on which the client will acquire, and Melbourne Storm will supply, the Corporate Hospitality Package.
1. CORPORATE HOSPITALITY PACKAGE
1.1 In this Agreement the Corporate Hospitality Package supplied by the Melbourne Storm Rugby League Club to the Client on each match day at AAMI Park includes admission to a hospitality event, the supply of a ticket, food and beverages and other benefits as offered by Melbourne Storm.
1.2 No corporate package or trip is guaranteed until full payment has been received. Tickets will not be released until full payment has been received.
1.3 Loss of tickets – If a whole ticket book is misplaced there will be a fee associated with covering the printing costs of new tickets which will be payable by the Client.
1.4 Melbourne Storm reserves the right to refuse an application. The Club also reserves the right to cancel without refund any corporate, coterie or facility member that breach these terms and conditions.
1.5 The Client should notify the Corporate Sales Department immediately of any changes of address or contact details. Requests for changes of address must be in writing, via an email address already registered with the Melbourne Storm Rugby League Club or over the phone once the corporate sales department verifies your details.
2. PAYMENT
2.1 The Client will be issued with a tax invoice which is payable within seven (7) days of the date of the invoice. Neither access to facilities, nor access to events as part of the Corporate Hospitality Package will be permitted until full payment is received. All payments made by direct debit must be emailed confirmation of payment prior to acceptance by Melbourne Storm Rugby League Club to accounts@melbournestorm.com.au
2.2 In the event the Client does not proceed with the contract for the corporate hospitality package or event or experience, the club may consider and refund request received in writing sixty ( 60 ) days prior to the event, match or experience where exceptional circumstances exist, Melbourne Storm may ( but not obliged to) agree to issue a full or partial refund at discretion payments are not refundable.
2.3 All refund requests are to be made in writing to “Corporate Sales Manager” PO Box 155, Richmond VIC 3121. Cancellation fees may apply.
2.4 Purchases can be made as soon as the NRL draw has been scheduled. Tickets for the product purchased will be redeemable upon payment or as otherwise advised by Melbourne Storm corporate department.
3. CODE OF CONDUCT
3.1 The Melbourne Storm Rugby League Club is committed to ensuring the safety and enjoyment of corporate patrons who visit AAMI Park whilst attending Melbourne Storm games. To achieve this each client of a corporate facility is required to agree to the following conditions:
a) Ensure all activities conducted in the facility confirm with the permitted use only
b) Ensure all occupants conform to the Melbourne Storm dress code which at a minimum is smart casual (refer to individual corporate hospitality package requirements for full dress code)
c) Ensure that no more than the specified number of people occupies the facility.
3.2 No alcohol is to be taken outside of the facility.
3.3 Melbourne Storm or its representatives retains the right to ask the client to remove any person whose conduct is deemed by Melbourne Storm to be unacceptable. If the client does not ensure that such a person is immediately removed from the facility, Melbourne Storm or its representatives retains the right to evict both the person and the client from the venue altogether.
3.4 Melbourne Storm or its representatives retains the right at all times to enter and inspect the conditions of the facility.
3.5 The client shall not alter, add to or damage the fixtures, fittings, appointments, furniture and equipment contained within the facility.
3.6 No member, guest or visitor shall create undue noise, cause any disturbance, or behave in an offensive manner on the premises or elsewhere in the venue.
3.7 Members are responsible for the conduct of their guests at all times.
3.8 A patron must not, at any time, abuse or harass an employee of the Club.
3.9 No member, guest or visitor shall participate in illegal gambling on or near the premises.
3.10 Club management reserves the right to refuse admission, or have removed any member, guest or visitor from the premises at their discretion.
4. THE FACILITY
4.1 The Club cannot accept any responsibility whatsoever for the loss or damage to any items placed or left in the facility by the Client or their guests, this includes, without limitation, any memorabilia or other personal items. Whilst all due care will be taken, items left or stored within the facility will be at the sole risk of the Client.
5. MISCELLANEOUS
5.1 All client’s must comply with Melbourne Storm ground regulations and match ticket terms and conditions, and any violation of them may result in membership being withdrawn from the offending individual.
5.2 Use of the Melbourne Storm name and logo is not permitted without the express written permission of Melbourne Storm.
5.3 All clients must at all times do everything within their power to control, protect and enhance the reputation and good name of the Melbourne Storm.
5.4 Client must ensure that each of its guests and ticket holders:
(a) Not use the Corporate Hospitality Package for any purpose other than that for which it was acquired. Without limiting the generality of the foregoing, it is a condition of sale that any Corporate Hospitality Package or part thereof will not be re-sold, on sold, sublet or rehired nor used for advertising, promotion or other commercial purposes (including competitions or trade promotions) or to enhance the demand for other goods or services, without the prior written consent of Melbourne Storm. Any breach of this clause will result in the cancellation of the existing agreement without refund.
6. PRIVACY
6.1 Privacy is important to Melbourne Storm and we have procedures in place to ensure that your information remains confidential. Melbourne Storm are mindful that your personal details are private and as such will only disclose information in accordance with the Privacy Act 1988. You may access your private information held on our database by contacting Melbourne Storm on (03) 8412 4900. You have the right at any time to refuse marketing materials. A copy of the Melbourne Storm Privacy Policy explaining why your information is collected held and disclosed is available on our website at www.melbournestorm.com.au or can be obtained by contacting Melbourne Storm on (03) 8412 4900.
Melbourne Storm respect and honour the Traditional Custodians of the land and pay our respects to their Elders past, present and future. We acknowledge the stories, traditions and living cultures of Aboriginal and Torres Strait Islander peoples on the lands we meet, gather and play on.